Job Description

Purpose:           To provide efficient friendly customer service at all times and to maintain a clean professional top quality bar.

Reports to:      Chef & Beverage Director Dining Manager and F&B Supervisor

Essential Functions:   

• Responsible for setting up bar area.
• Adhere to predefined drink service guidelines and responsible for beverage familiarization.
• Implements beverage service.
• Perform any other duties assigned by management.
• Maintain a neat and professional appearance following the Novotel Grooming standards.
• Maintain an awareness of liquor costs and minimize waste which may raise them.
• Must be familiar with all policies related to liquor liability laws.
• Close the bar.
• Must be familiar with all revenuerelated procedures.
• Must serve all guests in consistent manner using the Novotel F&B Standards.
• Maintain an awareness of all functions events and meetings taking place at any given time.
• Control heavy volume at bars and pool areas.
•  Knowledge of hotel property.
•  Inform the guest about buffets hotel activities and community.
•  Attend to and anticipate guests needs.
•  Familiarization with restaurant and bar menus knowledge of daily specials.
•  Greeting guests. Anticipate guests needs to create an amazing experience.
• Do Daily outlet requisitions
• Responsible to maintain the cleanliness of the bars
• Responsible to follow FIFO procedures at the bars.
• Place orders into the Silverware POS System.
• Label daily perishables
• Label dairy products

Hotel Specific Essential Functions:

• Ability to work in the lobby bar and pool bar.
• Ability to take food orders and serve food and beverages to guests.
• Ability to handle cash vouchers coupons credit cards.
• Assist with IRD when required

Remote Work :

No

Employment Type :

Fulltime

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