Job Description

THE ROLE

Bartender

The Bartender is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guest’s needs. The Bartender comprehends the cocktail and beverage menus, prepares drinks as requested by our guests and serves food and drinks to our guests either directly or via service staff.

Responsibilities

• Full accountability for people, product, and profit in the hotel.
• Provide excellent, courteous, and professional service to all guests.
• Ensure hotel culture is ingrained in all aspects of the business.
• Maintain cleanliness and safety in work areas and the establishment.
• Perform opening and closing procedures, handling bar tabs, and table transfers.
• Accurate cash/credit handling, upselling food and beverage items.
• Extensive knowledge of alcoholic beverages and the menu.
• Check identification for age verification and monitor guest needs.
• Provide personalized service, resolve complaints with hospitality.
• Adhere to hotel policies, local laws, and sanitation regulations.
• Maximize revenue, assist in staff hiring, training, and mentoring.
• Monitor inventory, make pricing decisions, and assist in menu development.
• Engage in ongoing beverage education for the team.
• Lead by example in quality, safety, and customer service standards.

Ideal Candidate

• Loves to invite people to visit the space, and works their butt off to make sure they have a memorable time.
• Loves to make sure that staff and guests are smiling and laughing as much as possible, whenever possible.
• Is passionate about all things food and beverage.
• Invite awesome people to visit the space, and never let them leave.

Requirements

• Prior management experience overseeing a beverage program.
• Advanced knowledge of beer, wine and spirits.
• Flexibility and willingness to adapt to ongoing changes.
• Able to work nights and weekends.
• Self-motivated, well organized, ability to motivate others.

Compensations & Benefits

• Competitive salary
• Benefits 
• Professional development opportunities.
• An environment that encourages initiative, leadership, and continuous improvement.
• Working with highly talented people who are extremely passionate about their craft.
• Leadership & professional development growth opportunities.

Other Duties

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change based upon changing operational and environmental requirements. Such changes will be discussed with the team member and the job description amended accordingly. This job description in no way states or implies that these are the only

duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

About Life Hospitality

Hotel Ella is managed by Life Hospitality, the hotel management arm of Life House , – an operations, branding, and software company with a mission to make travel more accessible by making hotels easier to operate and more profitable with tech-enabled, best-in-class operations. We approach operations with a tech-driven mindset. From hotel operations to F&B, we give you tools and resources to run your hotel most efficiently so you can focus on what matters most: the guest experience. We manage a portfolio of over 50 hotels across the US and Mexico and growing to 50+ in 2024. You can find all Life Hospitality openings at .

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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