Front Desk Agent Job at Peppermill & Western Village, Sparks, NV

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  • Peppermill & Western Village
  • Sparks, NV

Job Description

The Front Desk Clerk is responsible to check in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue.

Duties:

  • Check hotel guests in and out.
  • Be able to handle difficult situations and uphold the Peppermill standards.
  • Maintain a bank and perform cashiering duties.
  • Work well with supporting departments (reservations, bell desk, housekeeping, Information Desk, Concierge).
  • Maximize revenue with suite upgrades and rate integrity.

Qualifications:

  • Customer service experience preferred.
  • Must have previous cashiering experience.
  • Must have 10 key and typing experience (30 WPM).
  • Has worked with LMS and Micros previously.

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